LB Training Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit lbtrainingltd.co.uk or interact with our services.
Information We Collect
We may collect the following types of information:
Information you provide directly
- Name
- Email address
- Phone number
- Payment details (processed securely by third-party providers)
- Any information submitted through forms, bookings, or purchases
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring website
This is collected through cookies and analytics tools.
Information from third-party integrations
If you interact with our social media, booking systems, or payment processors, those services may share limited information with us according to their own privacy policies.
How We Use Your Information
We use your information to:
- Provide and personalise our services
- Process bookings, purchases, and enquiries
- Improve website performance and user experience
- Send updates, newsletters, or marketing (only with your consent)
- Maintain internal records
- Comply with legal obligations
We never sell your personal data.
Cookies & Tracking Technologies
We use cookies to improve your browsing experience, analyse website traffic, and support essential site functions. You can manage your cookie preferences at any time through our cookie banner. For more details, please see our Cookie Policy.
How We Store & Protect Your Data
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. Data is stored securely and only retained for as long as necessary.
Sharing Your Information
We may share your information with trusted third parties such as:
- Payment processors
- Email service providers
- Booking or scheduling tools
- Analytics platforms
These providers only receive the information necessary to perform their services and must protect your data.
Your Rights (UK & EU GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion ("right to be forgotten")
- Withdraw consent at any time
- Object to certain types of processing
- Request a copy of your data
To exercise these rights, contact: lbtraining@btinternet.com.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.